T. B. Road,
Koorkenchery,
Thrissur, Kerala, India - 680021
HOME   LOG IN  Shopping Cart : 0 items
+91 98132 13619
Change Currency  
Thank you for delivering fresh flowers to my Fiance. You guys are simply the best. I will surely use your services again
Jaspreet Kaur Ahuja
I would like to thank you guys for delivering flowers to my Grandma. Her eyes were filled with tears of happiness when she received the bouquet. Sitting millions of miles away this was least I could do for her and you guys didn't let me down. You have earned yourself a repeat customer.
Rajiv Kapoor
More
  Home » FAQs
FAQs
 
Q: Where Can Send Flowers To Thrissur Deliver The Flowers?
A: We can deliver flowers to almost each and every place in Thrissur including far flung rural areas. If the city/village where the flowers are to be delivered, is not listed in “Delivery Places” section please contact us at + 91 98132 13619 or drop us an email using the contact us page to check the availability of services in that area. Sometimes we may require additional delivery charges for far flung rural areas.

Q: What are the delivery charges on Send Flowers To Thrissur?
A: The delivery on Send Flowers To Thrissur is Absolutely Free. The price shown on the website is the net amount you will be charged. In short there are no hidden charges. However you are requested to note that we may require some additional delivery charges for some far flung areas where no reliable florist is available. We will contact you about the same. You can even cancel the order if you do not wish to pay the extra charges and the entire amount shall be refunded back without any deductions.

Q: Are there any Additional Charges on Send Flowers To Thrissur?
A: There are no Hidden Charges that will be added to your total without your consent. The price shown on the website is the net amount you will be charged.

Q: Are my Personal and Credit Card details secure on Send Flowers To Thrissur?
A: We guarantee you that both your personal and financial details are absolutely secure on Send Flowers To Thrissur. Your personal details are stored in an encrypted format and cannot be viewed by unauthorized personnel. This is the way we secure your personal data. We do not store any financial information on our servers; instead we use a 3rd Party Specialized “Hacker Safe” and “VeriSign Secured” payment gateway which works on a secure “https” environment. This guarantees maximum security for your financial information. In short all your confidential details are very secure.

Q: Can I make the payment using my UK/USA or any other International Credit Card On Send Flowers To Thrissur?
A: Yes you can make the payment using any credit card issued by any bank in any country. When you submit your details an automatic currency conversion takes place and you will be billed a corresponding amount in Pound Sterling or US Dollars or any other currency depending on your default local currency. Please be advised that your bank may apply currency exchange charges in the range of 2.5 to 2.75 % (can be higher for some unfriendly and non-customer oriented banks)

Q: When is my Card Charged on Send Flowers To Thrissur?
A: After you enter your Credit Card details; your credit card will get blocked immediately for an amount equal to your order value. We will only put the charge to your card if we are able to deliver your order. This is done only after Manual Review of your order. In case we are not able to deliver any order, the payment is denied at our end. In case of denied payments, it may take up to 3 working days for your bank to release the blocked amount.

Q: What are modes of Payment on Send Flowers To Thrissur?
A: Send Flowers To Thrissur accepts all major international credit cards including “American Express”, “Visa”, “Master”, “Diners Club International” and “JCB”.
We even accept payments through International debit cards. You will be able to shop with us using any debit card that works online.
Thrissurn customers can even make the payment directly using their net banking enabled bank accounts if they have their bank accounts with any one of the following banks “Axis Bank”, “ICICI Bank”, “HDFC Bank”, “Bank Of Bahrain And Kuwait”, “Bank Of Baroda”, “Bank Of Thrissur”, “Bank Of Maharashtra”, “Canara Bank”, “Citi Bank”, “City Union Bank Limited”, “Corporation Bank”, “Deutsche Bank”, “Federal Bank”, “Indusland Bank”, “IDBI Bank”, “J&K Bank”, “Karnataka Bank”, “Karur Vyasa Bank”, “Kotak Mahindra Bank”, “Lakshmi Vilas Bank”, “Oriental Bank Of Commerce”, “Punjab National Bank”, “The Bank Of Rajasthan”, “RBS”, “South Thrissurn Bank”, “State Bank Of Thrissur”, “State Bank Of Indore”, “State Bank Of Hyderabad”, “State Bank Of Travancore”, “Syndicate Bank”, “Union Bank Of Thrissur”, “Vijaya Bank”, “Yes Bank” and even more.

You can even make the payment using your Mobile Phone as we accept “Pay Mate” and “SBI FreedooM”
Thrissurn customers can also make the payments using ITZ Cash Cards

Q: How can I request a delivery within a specified time frame on Send Flowers To Thrissur?
A: We always put in our best to have all orders delivered within the stipulated time frame; but this may not be possible under all circumstances. Please be advised that no refund requests on account of non-delivery within a stipulated time frame will be entertained. We only guarantee delivery on a specified date.
You can specify your time request in the “Add Notes About Your Order” section that will appear on the “Review Order” page.

Q: How can I track my order on Send Flowers To Thrissur?
A: You can track your order by using the order tracking section given on the website.
Q: Does Send Flowers To Thrissur delivers on Sundays?
A: Yes Send Flowers To Thrissur delivers on Sunday and that too at no extra cost.

Q: I Wish To Cancel My Order! How can I do that?
A: You can cancel your order only before the delivery date. In case you wish to cancel your order you can contact us on +91 98132 13619 or drop us an E-mail. In case of cancellation before the delivery date no amount will be deducted and the entire amount will be refunded back. Please note that this may not apply under all circumstances. An example where this does not apply can be a case where the customer orders for a cake and flowers and then requests for a cancellation. We will only refund the entire amount if the cake has not been ordered with the bakery else we will deduct the order value of cake and refund the balance amount.

Q: I cancelled my order and do not see a refund yet?
A: Please note that it may take upto 7 working days for us to issue a refund from our end and then another 3 working days by your bank to update their records. This is the case if the payment has bee made by a credit card.
If he payment has been made using Net Banking or Debit card the refund can take upto 14 days to reflect in your Bank Account statement.

Q: My transaction has been denied and I have received a “Transaction Failure Mail from CC-Avenue”. What do I do now?
A: You can try to place another order as you will be charged only for one order; for which the transaction has been approved. In case you are short of time you can contact us on +91 98132 13619 or drop us an E-mail.

Q: I do not wish to get verified by Visa or Master Card! Can I still make the payment on Send Flowers To Thrissur?
A: Yes you can still make the payment but using another mode of payment like for example Amex Card or Net Banking.
Please note that as per the Reserve Bank of Thrissur no credit card transaction can be approved without getting verified by VISA or MASTER card (does not apply to AMEX). This ensures unauthorized usage of credit card hence we request all the customers to please cooperate with the same. For more details on getting verified you can call your bank.

 
Privacy Policy Terms & Conditions Returns And Refunds Substitution Policy Site Map
© copyright,2010 sendflowerstothrissur.com